Lifecycle support for critical equipment

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What we deliver

Services

From first specification to years of operation — supply, installation, consulting, and responsive after-sales.

Supply and installation
01

Supply & installation

We procure genuine equipment, manage import and customs documentation where required, and coordinate site delivery. Installation follows manufacturer checklists and local electrical/mechanical regulations, with formal handover and training for your operators.

  • • Generator and ATS integration
  • • HVAC commissioning and balancing
  • • Machinery anchoring, fluids, and first-run validation
02

Maintenance & after-sales support

Planned maintenance contracts, emergency call-outs, and remote triage reduce unplanned downtime. We treat supplied items like our own — aligning spare parts, service bulletins, and warranty claims so your assets stay productive.

  • • Scheduled service intervals and oil analysis
  • • Load bank testing and electrical protection review
  • • SLA options for hospitals, data sites, and missions
Maintenance and support
Technical consulting
03

Technical consulting

Our engineers support load sizing, redundancy architecture, fuel storage compliance, workshop layout, and safety zoning. We translate tender specifications into bill of materials that are auditable and maintainable.

04

Spare parts & repair

OEM and OEM-equivalent parts where approved, workshop repairs, and retrofits extend asset life. We maintain traceability for critical rotating and electrical components.

Discuss a service plan

“We treat supplied items like our own, with unmatched after-sales support.”

— General Mercantile PLC commitment to institutional clients